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Good afternoon,
Rea-lly appreciate the help in securing my Father's DD214. Last minute request, so we maintained measured optimism and although the paperwork did not arrive in time, my family appreciates the effort. The service agent,
(Jasen at client_services-@touchstonerese-archgroup.com),-that worked with me was very knowledgeable and answered all my questions in full. Thank you.
R
Cody S. [Every request is unique. We encourage all of our clients, before they order, to read our Frequently Asked questions on the various issues which may cause a delay. Recently, too, as a result of the Pandemic, all records centers are experiencing delays because of limited staff and hours. Nevertheless, no one could have gotten you your record faster. Thank you for your service (families also serve).]
Rating:  [5 of 5 Stars!] |
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